ReturnBy

When's my Marshalls return deadline?

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  • Accepts most unwashed, unused, tagged merchandise; refunds go to the original payment method
  • Online orders: holiday purchases (10/4/2026 to 12/24/2026) can be returned through 2/4/2027
  • Shipping confirmation email serves as the receipt for free in-store returns of online orders
  • Returns by mail cost $11.99; oversized-item shipping surcharges are non-refundable
  • Holiday gift returns with a receipt receive store credit

Policy last checked Oct 8, 2026.

ReturnBy is an independent tool and is not affiliated with any retailer. Return policies change — always confirm on the store's official site before returning.

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Marshalls's return policy, in plain English

Holiday shopping? Here's the 2026 deal

Bought Oct 4 – Dec 24, 2026: return by Jan 25, 2027. Applies to: in-store purchases.

The fine print

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Questions people ask about Marshalls returns

How long do I have to return something to Marshalls?

In-store purchases: 30 days from purchase.

Does Marshalls extend returns for the 2026 holidays?

Bought Oct 4 – Dec 24, 2026: return by Jan 25, 2027. Applies to: in-store purchases.

Do some Marshalls items have a different return window?

Online orders: 40 days from purchase.

Do I need a receipt to return to Marshalls?

Shipping confirmation email serves as the receipt for free in-store returns of online order. Holiday gift returns with a receipt receive store credi.

What can't be returned to Marshalls?

Returns by mail cost $11.99; oversized-item shipping surcharges are non-refundabl.

Where is Marshalls's official return policy?

On marshalls.com: https://www.marshalls.com/us/store/jump/topic/returns/2400097

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